Frequently Asked Questions

I use Norton 360, Kapersky, or ESET and can't log in
Last Updated 2 years ago

If you have been unable to log into the game and use either Norton 360, Kapersky, or ESET security programs, here are some hints to "whitelist" the game.

Norton 360:
Add the following files to the "allow" list:
  • PA.exe
  • bin_x64/PA.exe
  • bin_x64/host/Coherent.exe

Kapersky:
Deactivate Save Connection testing

ESET:
Disable "SSL protocol checking" in the ESET options: http://kb.eset-la.com/esetkb/index?page=content&id=SOLN3076.

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